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Last updated: July 6, 2026
HireMyProfile is a digital service marketplace that connects clients with freelancers, service providers, and skilled professionals. All services offered through the platform are delivered digitally. No physical products are shipped through HireMyProfile.
This Service Delivery Policy explains how digital services are started, delivered, reviewed, and completed on the platform.
HireMyProfile does not sell or ship physical goods. Services may include digital work such as freelancing, consulting, design, development, marketing, writing, business support, professional services, or other skill-based services listed on the platform.
Delivery may happen through uploaded files, shared links, documents, reports, calls, messages, project updates, or any other digital method agreed between the client and freelancer.
A service request or project may begin after:
Delays in providing required information may affect the delivery timeline.
The delivery timeline is agreed between the client and freelancer before or during the project confirmation. The timeline may depend on the project scope, complexity, required approvals, revision requests, and client response time.
Freelancers should make every reasonable effort to deliver the work within the agreed timeline. Clients should also provide timely feedback, approvals, and required materials to avoid delays.
Payments made through HireMyProfile may be held securely in escrow until the agreed work, service, or milestone is completed
Once the client approves the delivered work, the escrow payment may be released to the freelancer according to the platform process
Some projects may be divided into milestones. Each milestone may have its own scope, timeline, delivery requirement, and payment release condition.
Milestone payments may be released after the client reviews and approves the work completed for that specific milestone.
Clients and freelancers should communicate through the HireMyProfile platform whenever possible. This helps maintain clear records of project scope, instructions, approvals, revisions, disputes, and delivery proof.
Communication outside the platform may make it harder for HireMyProfile to verify claims, resolve disputes, or review delivery issues.
After the freelancer delivers the work, the client should review it within a reasonable time. The client may approve the work, request revisions, or raise a concern if the delivery does not match the agreed project scope.
If the client approves the work, the project may be marked as completed and payment may be released to the freelancer.
Revisions depend on the agreement between the client and freelancer. The number of revisions, revision timeline, and revision scope should be discussed before work begins.
Revisions may not include new work, extra features, or major changes that were not part of the original agreement. Such requests may require a new order, extra payment, or mutual approval.
If a delay occurs, the responsible party should inform the other party as soon as possible. Delivery may be delayed due to missing client details, late approvals, technical issues, change in project scope, personal emergencies, or other valid reasons.
If the delay creates a dispute, HireMyProfile may review the case and help both parties reach a fair resolution.
If the freelancer fails to deliver the agreed work, the client may raise a dispute. HireMyProfile may review the project details, communication history, files, milestones, and other proof before making a decision.
Some projects may require access to third-party tools, accounts, software, websites, hosting panels, social media accounts, or other platforms. The client is responsible for providing correct and safe access when needed.
Freelancers should use shared access only for the agreed project work and must not misuse, copy, share, or damage client data.
Since HireMyProfile deals with digital services, there is no courier, shipping charge, physical delivery, or tracking number involved. All service delivery happens online.
For service delivery-related concerns, please contact us at:
Email us at support@hiremyprofile.com
Please include your order ID, project details, delivery issue, screenshots, files, and communication proof so our team can review your request faster.
HireMyProfile may update this Service Delivery Policy from time to time. Any changes will be posted on this page. Continued use of the platform means you accept the updated policy.
Our support team is here to help you with any delivery-related concerns.